Technical support

If you are experiencing any type of technical difficulties, we can help

Launch the support portal

Whether you are having difficulties with signing up for a membership, booking onto sessions, or anything else, we can provide you with the solutions you need. To access our technical support service, all you have to do is click on the link below and complete the form. 

If you are a University of Portsmouth student or member of staff, you can log in with your University account and complete the technical support form. However, if you are not a member of staff or student, you will need to create an account before accessing this service. For this reason, there are separate links, please ensure you select the one relevant to you. 

Students and staff

If you are a University of Portsmouth student or member of staff, click the following button

Members of the public

If you are not a University of Portsmouth student or member of staff click the following button

Once you have completed the form, we will get back to you as soon as possible. Thank you for your patience.
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