Technical support

If you are experiencing any type of technical difficulties, we can help

Technical support

Whether you are having difficulties with signing up for a membership, booking onto sessions, or anything else, we can provide you with the solutions you need.

To access our technical support service, simply launch the support portal if you are a student or member of staff at the University of Portsmouth. If you are a public or associate member or non-member, complete the form below. Please provide us with your contact information as well as an in-depth description of the issue(s) you are experiencing.

Student and staff technical issues

It may take up to 48 hours to get a response about the issue you're experiencing while we look into resolving the problem. Thank you for your patience.

If you are a University of Portsmouth student or member of staff, click the following button

Public or associate member? Complete the form below

If you have a public or associate membership with us, complete the form below. Please note it may take up to 48 hours to receive a response about your query. Thank you for your patience.


Contact us