Rules of membership
Policies and terms
Block/Contractual Booking: A booking for a series of uses of facilities at different times.
Centre Manager: the University Sport and Recreation Department Manager/Head of Sport.
Duty Supervisor: the University Sport and Recreation manager on duty at the relevant location.
Facilities: The premises, equipment and other facilities of the Sport and Recreation Department.
Guest: A user that attends a booking with the member or person making the booking.
Gym Induction: A face to face induction into the gym delivered by a qualified member of staff employed by the University of Portsmouth Department of Sport and Recreation.
Members: A user who has a valid membership of the centre by currently paying an annual, bi-annual, monthly, or a special offer fee for use of some or all of the facilities.
Non-members: A user who does not have a valid membership but still uses some or all our facilities or services.
Session: A booking for use of facilities at one time and for the duration of a booking.
Department of Sport and Recreation: The University Sport and Recreation Department operating from the centres locations on University premises being St. Paul’s Gym, Spinnaker Sports Centre, and Langstone Sports Site.
Sports Staff: Any person or persons which obtain an employment contract for the Department of Sport and Recreation.
User: Any person who uses our facilities for any service we have on offer.
2.1 Members must visit the reception and produce their student/staff or associate/community membership card prior to taking part in any activity. Members who have completed a Gym Induction can use their card to access the gym through the turnstiles.
2.2 All members must present their membership card to gain access to the University facilities. Failure to present your student, staff, associate, community or corporate member card upon arrival may result in you being denied access to the facilities.
2.3 Both members and non-members must read the Health Commitment Statement which is displayed in the Facility and agree to its terms prior to obtaining their membership. If you know or are concerned that you have a medical condition which might interfere with you exercising safely you should seek advice from a medical professional.
2.4 The University will allow you to use the facilities, provided that you seek advice from a member of staff if you are in any way unfamiliar with a particular piece of equipment or type of exercise. Furthermore you will undertake to consult staff on an ongoing basis in relation to the safe use of the gym facilities and equipment.
2.5 Appropriate attire and footwear should be worn for each activity. Jumpers, vests or t-shirts should be worn at all times. Jeans, flip flops and canvas pumps are not permitted.
2.5.1 Only non-marking indoor shoes can be worn in the indoor activity areas.
2.6 Members must behave in an appropriate manner at all times. The University of Portsmouth reserves the right to refuse entry and use of the Facility should an individual’s behaviour or appearance be deemed inappropriate.
2.7 Any person utilising the Sport and Recreation Facilities or partaking in activities within the department are expected to comply with the Sport and Recreation department Health Commitment Statement.
2.8 No food or drink, with the exception of water is allowed in the sports halls or indoor areas.
2.9 Smoking is strictly prohibited in all sports Facilities, as well as on any outdoor sports areas.
2.10 Children under the age of 16 are not permitted to enter the indoor Facilities unless they are to be supervised by a responsible person whilst partaking in any activity or session.
2.11 Lost or stolen property should be reported to reception as soon as possible where the matter will be dealt with in the appropriate manner.
2.11.1 Lost property will be retained for four weeks, following which it will be destroyed or sold at the University’s discretion. All monies raised are donated to the University of Portsmouth’s chosen charity. Valuable items are taken to the central university lost property store (St Andrews Court or Security Lodge).
2.12 Pets and other animals are not permitted on/ in any Facility including outside Facilities. The only exceptions to this are guide dogs for the blind, hearing dogs for the deaf and other working dogs that assist people with disabilities.
2.13 Photography is not permitted in any Facility without the prior permission of the Centre Manager.
2.14 Spectators and supporters of sports clubs are expected to adhere to the Code of Conduct when representing the University at Department of Sport and Recreation facilities, away fixtures and sporting events i.e. Varsity. Failure to do so may result in the Disciplinary process being taken.
3. Government and University Guidelines
3.1 The University of Portsmouth is required to follow relevant government guidelines and your use of the Gym is conditional upon you also adhering to applicable government guidelines. More information can be found on our website or are available upon request.
4. Outdoor facilities
4.1 Appropriate footwear must be worn on all outdoor facilities, players with non appropriate boots will not be allowed to partake in activity. Please check the University Sport & Recreation website for details.
4.1.1 Trainers and astro shoes are only allowed on Astro and MUGA netball courts and football cages.
4.2 Bookings of grass football pitches will require assistance from participants to move portable goals in and out of position to ensure safety when setting up and breaking down after use. Please phone sports staff at the end of session on Duty Mobile 07714 658924 for assistance.
4.3 Any problems, accidents or incidents during a booking at the outdoor facilities are to be reported immediately to sports staff on the duty mobile, see Incident procedures below.
4.4 Smoking is not permitted within any activity or facility.
4.5 No alcohol is permitted on site unless prior agreement with Sport and Recreation.
4.6 No catering (unless provided by UOP) can be brought onto any facility, this includes flasks/urns of hot/cold drinks.
4.7 No selling of any food or drinks on site is allowed.
4.8 No Chewing Gum or litter to be left on the courts, pitches or grass areas, please use litter bins provided.
4.9 UoP Sports club members must book into the training sessions they are attending prior to the activity via the app, or over the phone. Failure to do so may result in expulsion from the session.
5. The Gym (Free-weights, Cardio, Resistance and Functional Areas)
5.1 University/membership cards should be kept with you when using the gym, with access controlled by the turnstiles.
5.2 A limit is placed upon the number of members in the gym at any one time. This may vary during inductions, maintenance work and external bookings.
5.3 Members must seek advice from Sports Staff before using equipment that was not covered in their induction.
5.4 Members can take guests in to the gym at any time providing the Guest has completed a membership form and paid the relevant fee.
5.5 Bags, coats and personal items should not be brought into the gym. Lockers are provided outside of the changing areas and in both the male and female changing areas, coin return key rings can be purchased from reception.
5.6 It is recommended that all Members bring a towel into the gym for hygiene reasons; Members are asked to rest away from the machines to allow other users access and always wear appropriate sports apparel.
5.7 Members are required to wipe down machines to remove their sweat with wipe-pods provided after using any piece of equipment.
5.8 In compliance with health and safety procedures members are required to return any equipment used to the racks provided, in particular free weight equipment. Failure to do so may result in loss of service (typically 7 days after 3 warnings).
5.9 It is the User’s responsibility to ensure they understand fully the operation of gym equipment, should the User require any more information they should seek advice from a qualified member of staff.
6. Fitness classes and studios
6.1 For fitness class attendees, tickets must be collected and membership cards swiped at reception or the kiosk prior to the class and handed to the instructor before the class commences. Failure to do so may result in expulsion from the class. Tickets are non-transferable.
6.2 Sports staff reserve the right to refuse entry to a class if the class has already started or if the participant is wearing inappropriate clothing for that class.
6.3 Food or alcohol is not permitted within the studios. Any litter must be placed in the bins provided before the session ends.
6.4 UoP Sports club members must book into the studio training sessions they are attending prior to the activity via the app, at reception or over the phone. Failure to do so may result in expulsion from the session.
6.5 At the end of the booked session, users must leave the studio promptly and before the next session starts.
7. Sports Halls
7.1 If the sports hall has been booked by a member/non member, it is the responsibility of the bookee to check in at reception when the booking starts.
7.2 If a badminton or table-tennis court has been booked, it is the responsibility of the bookee to check in at reception and pay for any non member guests that are also attending.
7.3 Sports Staff reserve the right to refuse entry to a session if the participant is wearing inappropriate clothing or footwear. Non marking trainers only are permitted.
7.4 Food or alcohol is not permitted within the sports halls. Any litter must be placed in the bins provided before the session ends.
7.5 UoP Sports club members must book into the training sessions they are attending prior to the activity via the app, at reception or over the phone. Failure to do so may result in expulsion from the session.
7.6 At the end of the booked session, users must leave the sports hall promptly and before the next session starts.
8. Squash Courts
8.1 If a squash court has been booked by a member/non member, it is the responsibility of the bookee to check in at reception, collect an access card and pay any guest fee for that booking.
8.2 Sports Staff reserve the right to refuse entry to a session if the participant is wearing inappropriate clothing or footwear. Only non marking trainers are permitted.
8.3 Food or alcohol is not permitted within the squash courts. Any litter must be placed in the bins provided before the session ends.
8.4 UoP Sports club members must book into the training sessions they are attending prior to the activity via the app, at reception or over the phone. Failure to do so may result in expulsion from the session.
8.5 At the end of the booked session, users must leave the squash courts on time and before the next session starts.
9. Use of Lockers
9.1 Personal belongings should be left in a locker while taking part in any activity.
9.2 Members can purchase a padlock or a coin return keyring from the main reception and use the lockers when using the facilities; the minimum shackle size should be 6mm in diameter.
9.3 All lockers must be emptied when the customer is not using the facilities. Any property left in a locker overnight or when a member is not in the building will be removed and retained for one month by the Department of Sport and Recreation, please see section 2 which outlines what we do with lost property.
9.4 All belongings are brought on to the premises at your own risk. We cannot accept responsibility for any lost or stolen items.
9.5 If you lose a locker key, you will be charged a £5 replacement fee payable at reception.
10. Incident Procedure
10.1 In the event of any accident/incident please contact a member of sports department staff on duty, who will deal with the situation and take appropriate action.
10.2 If you are unable to locate a duty member of sports staff, ring the duty mobile no 07714658924 for outdoor facilities or 02392 845555 for gym, sport hall and studio facilities.
10.3 If you are unable to locate/contact a duty member of sports staff then where necessary you should contact the emergency services on 999/112. State the nature of the emergency and assistance required.
10.4 Keep any casualties warm and still. If at all possible avoid moving any casualties.
10.5 Where necessary, a member of sports staff or qualified club members may administer first aid.
10.6 All accidents/incidents must be reported to the sports staff.
- 10.7 Remember-Stay calm and cooperate fully with the sports staff on duty and the emergency services.
- Outdoor sports site duty mobile: 07714658924
- Indoor facilities landline (gym, sportshall and studios): 02392 845555
- Emergency services: 999/112
- Outdoor site address: Langstone Sports Site, Furze Lane, Portsmouth, PO4 8LW
- Indoor facility addresses:
- St. Paul's Gym, St. Paul’s Road, Portsmouth, PO5 4AQ
- Spinnaker Sports Centre, Cambridge Road, Portsmouth, PO1 2ER
10.8 If you are a sports club member and need to report an incident at an away fixture, please contact Spinnaker Sports Centre on the above number. If the incident is being reported out of hours (after 9pm Mon-Fri or on Saturday/Sunday) please ring the Sports Development Out of Hours Phone: 07734978128
11. Comments and complaints
11.1 If Members/Users wish to make a complaint, raise a concern, or compliment us on our services and facilities please make use of our online feedback form. Alternatively, your comment can be made via email to firstname.lastname@example.org.